ACD Direct jobs
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| May 16 | Claims Customer Svc Rep I | ValueOptions | New York |
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or equivalent related experience required. Minimum of one year experience in Customer Service, Health Care or Insurance. Previous experience in an ACD call center environment is... more |
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| May 12 | Site Support Specialist Job | SAIC | Chantilly, VA |
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candidate will be expected to provide direct assistance to customers in terms of ... -Using an Automated Call Distribution (ACD) service to field user calls and various... more |
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| May 11 | Workforce Management Analyst | Bank of America | Fort Worth, TX |
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bank programs and policies and may direct the development of the department's ... experience in Workforce Management Aspect ACD background Access Database experience SQL... more |
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| May 09 | Part Time-Customer Relations Agent (2012070) | Bayview Asset Management | Hurst, TX |
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for incoming calls received on ACD line or direct line. Respond to mortgagor inquiries. Refer calls that cannot be handled to appropriate area. Make welcome calls. Maintenance... more |
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| May 09 | Receptionist | Volt Information Sciences | Seattle, WA |
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multi-line or Automated Call Distribution (ACD) phone systems to provide telephone ... professionals in temporary and temporary to direct hire opportunities in all facets of... more |
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| May 09 | Director of Network Services | Financial Partners Credit Union | Downey, CA |
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Partners Credit Union a household name. To direct the research, planning, development ... Knowledge with Rolm PBX, Rockwell Spectrum ACD, Edify IVR or comparable systems. *... more |
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| May 09 | VOIP Telephony Engineer | Cubic Transportation Systems | Tullahoma, TN |
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system and its users including IVR and ACD support and configuration. This position works with external vendors and carriers to implement support or troubleshoot functionality... more |
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| May 09 | Bilingual Mortgage Loan Counselor | Express Services | Hurst, TX |
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Responsible for incoming calls received on ACD line or direct line. Negotiate and follow-up on repayment plans. Skip-trace no contact mortgagors. Issue delinquency notices, and... more |
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| May 08 | Part Time-Customer Relations Agent | Bayview | Hurst, TX |
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for incoming calls received on ACD line or direct line. * Respond to mortgagor inquiries. * Refer calls that cannot be handled to appropriate area. * Make welcome calls. *... more |
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| May 08 | Workforce Management Strategy Analyst | Direct Energy | Tulsa, OK |
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residential and commercial relationships. Direct Energy provides customers with choice ... Direct Energy is an Equal Opportunity Employer AA/F/M/D/V Summary: Responsible for creatin... more |
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| May 08 | Intraday Analyst | Direct Energy | Tulsa, OK |
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residential and commercial relationships. Direct Energy provides customers with choice ... Direct Energy is an Equal Opportunity Employer AA/F/M/D/V Summary: Monitors intraday (real... more |
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| May 08 | Resource Planning and Team Lead | Direct Energy | Tulsa, OK |
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residential and commercial relationships. Direct Energy provides customers with choice ... Direct Energy is an Equal Opportunity Employer AA/F/M/D/V Summary: Performs operational an... more |
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| May 08 | Director of Customer Support | Rgb Networks | Sunnyvale, CA |
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events with RGB Engineering and Marketing Direct management of the Customer Support ... (such as Salesforcecom) Expertise with phone ACD and support phone system functionalities... more |
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| May 07 | Supervisor II Bankruptcy | PNC | Miamisburg, OH |
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based on past experience. Accountable for direct level of reasoning and logical ... regular performance discussions and has direct hire/fire responsibility Resolves... more |
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| May 07 | L3 Telecom/Call Center | Diverse Lynx | Raleigh, NC |
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? ? ? ? Understanding of Contact Center (ACD/IVR/CTI) solutions and the ... RamaShankar Verma Diverse Lynx Phone*206 Direct Fax yahoo IM; rshanker09... more |
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| May 04 | Photo Editor | Aquent | New York, NY |
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regular status to PM and ACD Brand photo shoot production ... photographers by brand (working with ACDs) Direct Experience in planning (not directing)... more |
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| May 04 | Copy Manager | Constant Contact | Waltham, MA |
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ACD/Copy...we just don't use that title here) ... opportunities * No creative silos based on direct, interactive and general * Casual work... more |
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| May 02 | Manager IT | First Data | Greenwood Village, CO |
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the leader for assigned resources. Coaches direct reports and subordinates within the ... or US Citizen. Experience with Avaya ACD system and working on Centerview is a... more |
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| May 02 | HELP DESK SUPPORT SPECIALIST I | Adecco | Wilson, NC |
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to comprehend Automatic Call Distributor (ACD) systems and trouble ticket processes - Excellent time management and organizational skills - Fundamental working knowledge of PC... more |
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| Apr 27 | AppleCare Area Manager | Apple | Sacramento, CA |
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and forecast business needs. Communicate to direct and extended team, ensuring delivery ... defining goals and expectations for direct staff, and calibration between sites. more |
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| Apr 27 | IT Sr. Manager, Voice Engineer (EDC) Job | Capital One | Glen Allen, VA |
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Session Border Controllers o Avaya PBX, ACD and VoIP o Avaya Dialer PC 4.2 and 5 o CS2100 o NICE and Verint Call Recording o Aspect eWFM o Carrier Services ( SIP Trunking, IVR,... more |
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| Apr 25 | Telecom Engineer - Avaya Contact Center | Tyco | Kansas City, MO |
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Has experience with TDM and IP PBX systems, ACD, reporting, and other telecommunications ... of principles, concepts, and theories in ACD, VoIP, SIP, and telecommunications... more |
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| Apr 25 | Enrollment Specialist | Alere | Scottsdale, AZ |
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computer applications * Ability to use ACD telephone system. Alere LLC is an equal employment/affirmative action employer. If you need accommodation for any part of the employment... more |
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| Apr 25 | Sr. Coverage Programmer - Tandem/HP Nonstop/Connex | Playspan | Highlands Ranch, CO |
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all calls coming into the MPS Coverage ACD system Qualifications * Minimum of 3-5 years experience with supporting HP Non Stop Tandem systems * Programming experience with TAL,... more |
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| Apr 24 | Help Desk Specialist Staff | ManTech International | Washington, DC |
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and technical staff. Monitor call volume in ACD system to promote high agent availability and minimal hold times for end users. Accurately document and report problems and... more |
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| Apr 24 | Associate Creative Director (ACD) - ART | StarPoint Solutions | New York, NY |
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/ pharmaceutical advertising, is seeking an ACD (Art) in their New York City office. Candidates doNOTneed to have pharma experience, but must have a strong digital background. more |
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| Apr 21 | IS Lead Specialist Customer Support | CVS Caremark | Smithfield, RI |
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consistent with established policy Monitor ACD statistics and workforce scheduler for ... understanding and experience in the direct supervision of customer service... more |
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| Apr 19 | ACD- Copy | MicroMass Communications | Cary, NC |
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veteran to our creative team in the ACD - Copy role. Position summary * Advocate and generator of ideas, innovation and creativity across the agency * Can interpret, apply and... more |
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| Apr 19 | ACD- Digital | MicroMass Communications | Cary, NC |
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veteran to our creative team in the ACD -Digital role. Position summary * Advocate and generator of ideas, innovation and creativity across the agency * Possess deep pharma and... more |
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| Apr 19 | Avaya Telephony CTI/CRM Specialist | Eric Cocuzza | Elsmere, DE |
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Our direct client is looking for a Sr. Telephony CTI/CRM Specialist with expertise around ... Avaya Interaction Center, voice portal PBX/ACD, application enablement services, routing p... more |
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| Apr 18 | Copywriter | Levelstudios | California |
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Copywriter Location: San Jose, CA LEVEL Studios is a digital agency that delivers integrated marketing and product development for global brands. Through the interplay of branded... more |
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| Apr 13 | ACD Administrator | 5linx | Rochester, NY |
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Manager * Technical Support Supervisor * ACD Administrator 5LINX Representative ... 100: ROCHESTER, NY: Direct Selling News, the direct sales industry's leading... *... more |
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| Apr 13 | Ship Self Defense System (SSDS)/Advanced Combat Direction System (ACDS) Action Officer | Kratos Defense & Security Solutions | Arlington, VA |
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Job Descriptions: Provide on-site support to the Office of Naval Operations (OPNAV) Combat System Integration Branch (N966) of the OPNAV Director of Surface Warfare (N96),... more |
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| Apr 05 | Freelance Senior Designer | Razorfish | Atlanta, GA |
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Working under the direction of the lead (CD, ACD and/or Art Director), the Senior Designer is an innovative creative thinker able to translate ideas and concepts into useful and... more |
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| Apr 03 | Call Center Operations Supv | Lockheed Martin | Columbia, MD |
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actions. Using Automated Call Center (ACD) data, forecasts and schedules staff. May train and coach call center personnel to improve service and maximize staff utilization. ITIL... more |
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| Apr 02 | Account Executive - ACD - Midwest | Ingram Micro | Chicago, IL |
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Responsibilities: The Account Executive is primarily a field sales position that is responsible for driving profitable revenue growth and market share gains within their assigned... more |
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| Mar 28 | Part Time-Customer Relations Agent | Bayview Asset Management | Hurst, TX |
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for incoming calls received on ACD line or direct line. Respond to mortgagor inquiries. Refer calls that cannot be handled to appropriate area. Make welcome calls. Maintenance... more |
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| Mar 28 | OE Service Desk Supervisor | University of California Berkeley | Berkeley, CA |
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that customer requirements are met. May have direct management responsibility for mission ... Automated Call Distribution Systems (ACD), and ticketing systems. Knowledge of... more |
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| Mar 21 | Network & Security Manager | Securityheadhunter.com | Boca Raton, FL |
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of telephony environment as a whole (ACD, IVR, Avaya, Nortel, voice network, ... Inc. POB 620298 * Oviedo, FL 32762 Direct: 407-365-2404... more |
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| Mar 20 | Associate Creative Director | Advantage Sales & Marketing | Rogers, AR |
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The Associate Creative Director (ACD) assists the Creative Director and other members of ... ACD should be proficient at working with copy writers, and art/design (advertising, promot... more |
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| Mar 07 | ACD/Sr. Copywriter | Solutionset | Chicago, IL |
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The ACD/Sr. Copywriter demonstrates a strong ability to write creative, on-strategy copy ... digital, print, retail, promotions and direct marketing. You'll be solving new... more |
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| Mar 06 | ACD/Associate Creative Director | Sigma Group | Oradell, NJ |
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Sigma Group is an award winning advertising and marketing agency known for delivering strategic, integrated, technology-forward solutions for challenger brands who seek... more |
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| Mar 05 | CCNA Network Engineer | Absolute Max Recruiting | Sioux Falls, SD |
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Full time, direct hire Cisco Certified Network Engineer opportunity with stable and ... Interactive voice response, SNMP and ACD. Position will require recent hands on... more |
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| Mar 03 | Reporting Analyst - Customer Service | ING Direct | Seattle, WA |
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Return to Previous Page Summary Were ING DIRECT Investing, Inc., the brokerage arm of ... center applications and tools including CRM, ACD, and Workforce Management - Supporting... more |
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| Feb 20 | CUSTOMER CARE MANAGER | Indianapolis, IN | |
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or more and the ability to direct 20 plus direct reports. These are for inbound calls, ... call distributor (ACD), know how to direct employees but have the in-the-trenches... more |
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| Feb 17 | Consulting Partner | Visionit | Richardson, TX |
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Role Overview: The ACD Consulting Partner is responsible for leading or working as part of ... Service Providers 10+ years of direct communications service provider... more |
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| Jan 31 | Member Service Center Section Manager | Lockheed Federal Credit Union | Burbank, CA |
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Conducts regular feedback sessions with direct reports analyzing monthly performance, ... Management experienced preferred CRM & ACD Systems experience/knowledge preferred... more |
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| Jan 12 | Call Center Specialist- Level 1 | Cu*answers | Grand Rapids, MI |
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concerns and questions delivered through the ACD lines from all inbound clients as assigned.Initiate outbound calls based on assigned campaigns.Document efforts via CU*BASE System... more |
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| Dec 17 | Sr. Avaya Architect in Temple Terrace FL for 1+ years Contract (Direct Client) | Newt Global | Temple Terrace, FL |
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VoIP (SIPH323) bull Contact Center Systems ( ACD Call Recording Workforce Management Analytics) bull Ability to read and troubleshoot SIPH323 traces bull Understand Video and... more |
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| Dec 06 | ACD | Phenomenon | Chicago, IL |
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ACD (Chicago) Associate Creative Director, Chicago Extensive interactive experience. ... across all media (web, print, TV, video, direct response, POS, and promotion... more |
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